Step 2 : Enter the Quick Reply Name and set the visibilty to any of these:
Personal (Visible only to you)
Shared (Visible to your entire Organisation)
Shared with team (Visible only to specific teams within the Organisation)
Step 3: Enter the message you want to add in the text box. You can also use CRM Tags, if you have integrated them. We support tags from the user profile section of Eazybe, Zoho, and HubSpot. You can also Rephrase the message using our ChatGPT feature.
Step 4: Add an attachment/voice note if required. The file size limit is 20MB.
Thats it! You can create as many Quick Replies, and send them as many times as you want!
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Frequently Asked Questions (FAQs)
How do I set the visibility of a Quick Reply?
When creating a Quick Reply in Step 2, you can choose the visibility options: "Personal" (Visible only to you), "Shared" (Visible to your entire Organization), or "Shared with team" (Visible only to specific teams within the Organization).
Can I add attachments or voice notes to a Quick Reply?
Yes, you have the option to add an attachment or voice note to a Quick Reply. Note that the file size limit for attachments is 20MB
Are there any restrictions on file types for attachments in Quick Replies?
Eazybe supports various file types for attachments in Quick Replies. As of now, the file size limit is 20MB, and only one file can be attached.
Is there a limit to the number of Quick Replies I can create?
There is no limit to the number of Quick Replies you can create. You can create as many as needed for different scenarios and messages.
Can I edit or delete Quick Replies after creating them?
Yes, you can edit or delete Quick Replies as needed. The interface allows you to manage and make changes to your Quick Replies.
